Arrivals & Departures Virgin approves kids' comfort devices on flights

The airline is the only major Australian carrier to approve the range of comfort items enabling travelling families to rest a bit easier when flying. 

These items were banned by Jetstar and Qantas earlier this year on concerns they could be an obstacle during an evacuation.

However, Virgin Australia says that “after an extensive safety assessment process, Plane Pal, Fly Tot, and JetKids Bedbox will all be permitted”, on the airline’s entire fleet of aircraft effect immediately.

However, the devices are only permitted to be used when sitting in a window seat or in the middle seat of the centre block on an aircraft like the A330 or 777 and must be included as part of the 7kg carry-on baggage allocation.

So, on a single-aisle 737 with a 3-3 configuration only the window seats can be used for the products.

They are not permitted to be used in exit rows. 

Also, passengers must continue to follow the instruction of the cabin crew when using these devices.  

Tigerair, a subsidiary of Virgin Australia, is currently conducting its own assessment of the items. 

Virgin Australia general manager inflight experience Tash Tobias said, "we know that travelling with kids can be a stressful experience and we want to make it as smooth as possible for the families that fly with us. 

“We recognise the importance of your kids getting some extra rest on a flight as it can make a world of difference when you arrive at your destination.

“These popular comfort items have been reviewed by our team of safety experts against our high safety standards and we’re pleased to say that we’ve been able to give the seal of approval to three of the most popular models.”

Fact File

• For more, see virginaustralia.com.